Negotiation Techniques
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Courses in this bundle
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Rules of Engagement
$79 Value -
NEW
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How to Apologize
$9 Value -
NEW
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Preparing to Negotiation - PTAP
$19 Value -
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The Action-Reaction Cycle
$49 Value
Showing 2 of 4 courses
Showing 1 of 4 courses
Course Brief
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$129
9 Minutes
9
2 Lessons
2
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Lifetime
Course Summary
In this course, we will talk about a 5-step method of conducting an efficient and effective apology. An apology which allows us to take responsibility for the situation, even if there was no intent, while monitoring the amount of damage, if any, and the
ability to restore the relationship and going “back to normal”.
What you'll learn